Almost 200 Women Accused Massage Envy Therapists Of Sexual Assault

Almost 200 Women Accused Massage Envy Therapists Of Sexual Assault

Kerry Wise
November 28, 2017

A new report by the website,, reports in graphic detail disturbing allegations of sexual assault the massage therapy chain.

Massage Envy, a billion dollar company with more than 1,100 franchises across the country, reportedly turned a blind eye to sexual assault complaints.

Ingram's account was one of many that highlighted the company's problematic neglect, even though the company claims to have "worked hard to create the industry's most stringent, rigorous policies" for hiring, screening, and training therapists.

"The article references 180 reported incidents". "These occurred over a span of 15 plus years and 125 million massages". After the assault she left the facility, and called the Massage Envy asking for a manager to step in.

Deiter was sentenced up to 13 years for assaulting Ingram and eight other women, Yahoo Lifestyle reported.

"My friend told me because she knew I had a massage here". Although he had massaged Ingram before, this was the first time she claimed he rubbed his genitals against her and then proceeded to grope and penetrate her with his fingers.

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In Northeast Ohio, there are at least eight Massage Envy locations, including stores in Beachwood, Westlake, Avon, and Strongsville.

In a statement released to ABC, Massage Envy said it was "heartbroken" over every incident and that one incident is too many.

She told CBS News that she was groped "roughly and aggressively" by Deiter, noting that she was "really in a state of shock, disbelief, fear".

She says it happened while she was making minimum wage, working as a receptionist at a Massage Envy in Glendale, California, and getting a complimentary massage.

According to the report, the chain told Buzzfeed it would not be "appropriate to respond point-by-point" to questions "because of pending litigation" and the confidential documents involved. "We are constantly listening, learning and looking at how we can do more, including how we support franchised locations with best practices in handling these incidents and supporting their clients".

In September, a massage therapist at a Massage Envy in Washington, D.C., was arrested and charged with first-degree sexual abuse after a client reported an alleged sexual assault.