New service gives Amazon a Key to your house for deliveries

New service gives Amazon a Key to your house for deliveries

Lindsey Duncan
October 27, 2017

After verification, the Cloud Cam inside your place starts recording and the delivery person will get a prompt on their phone to unlock the door.

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In as much as Amazon is building in security features, at the end of the day, trust is going to be a huge factor that will decide whether or not Key lives or dies. Walmart plans to use Parcel for last-mile deliveries of groceries and packages from Walmart and Jet.

Anticipating that concern, Amazon says customers will be notified each time someone enters their home by an app, able to see a video recording that has night vision and two-way audio. Same goes for Amazon Key. You will also need a smart lock and a cloud-enabled camera.

However, whilst this may be the flawless ecommerce solution for many, the $249.99 price tag that comes with purchasing the Amazon Key In-Home Kit, including both Amazon's new Cloud Cam and a compatible digital smart lock, required for the service to work, may put consumers off.

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Right now Amazon Key will test in 37 cities. It can access your Amazon Cloud Cam camera feed so you can can check in anytime via live view and watch deliveries.

It's a tremendous relief to know that I will not have to worry about thieves making off with the Amazon packages on my doorstep anymore, now that I have willingly granted any number of complete strangers access to the inside of my home where virtually all my possessions can be found. Amazon says you should avoid using the service if you have pets that could escape through the front door.

Amazon is also advertising the service as a way for its customers to let their family and friends into their house remotely, or even allowing this for cleaning services such as US-based Merry Maids, which is a launch partner for Amazon Key.

However, apart from the use of lockers, these delivery methods involve your packages waiting for your outside of your home or apartment. Amazon will verify everything at that point, then turn on your Amazon Cloud Cam, and unlock your door. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa are some of the products and services pioneered by Amazon. The Amazon Key platform could eventually be integrated with thousands of providers - from dog walkers to house cleaners - letting you schedule appointments without worrying about giving someone a physical key. It also lets you lock and unlock your door lock. Even though they are given instructions to just slip the package inside the door, the fact that basically, a stranger can have access to your house is uncomfortable.